I wrote the following article for the August/September 2015 issue of REINZ Magazine, which was sent to all real estate agents within New Zealand. Our Professional Trustee is in demand!
AVOIDING A TRAIN WRECK
In the effort of getting a vendor to list a property for sale and in the cut and thrust of negotiations to selling the actual property in question, it's easy to overlook process. This can be dangerous to the Real Estate Agent and disastrous to the Vendor and Purchaser.
Take the property owned by Mr and Mrs Smith and XYZ Trustee Limited. Mr Smith approached the Real Estate Agent and signed the Listing Form. The Agent then obtained a copy of the Title but unfortunately failed to check the registered proprietors against the Listing Form. The market was very busy and he was run off his feet. Open homes were conducted and interest in the property proved high. The auction date came around quickly and the Reserve Form was signed by Mr Smith. A successful auction was had and the property sold. The Agreement was sent to the lawyers. The lawyer acting for the Vendor forwarded an Authority and Instruction Form (eg: transfer papers) onto XYZ Trustees Limited. This is where the problems began.
XYZ Trustees Limited had never been told of the intended property sale. They hadn't signed the Listing Form, the Auction Reserve Form nor the Agreement. Despite being a registered proprietor, they had never consented to the sale of the property. The Deed of Trust called for all decisions to be made unanimously by Trustees and this hadn't occurred. To make matters worse, Mr Smith had signed another unconditional Agreement purportedly in the name of the Trust, to purchase another property. XYZ Trustees Limited hadn't been presented with that Agreement either by the Real Estate Agent. Problems were mounting up.
In XYZ Trustees Limited's view, the property should never have been sold. Furthermore, the Trustees were going to find raising the requisite finance to complete the purchase of the new property difficult given certain banking restrictions. How could all this have been avoided? Who was at fault?
Clearly Mr Smith should have told the Real Estate Agent the property was owned by three parties – himself, his mother and a professional trustee company. Equally to blame is the Agent and the Real Estate Agency. They owe certain legal duties. For instance, they can only sell a property if they've first obtained permission from all registered proprietors.
Lesson to Learn: Follow Due Process
When acting for a vendor
When acting for a purchaser
No one wants headaches. Adhering to the above Rules will not only ensure the train wreck of events I've just describe won't eventuate, but will also protect from claims being brought against Real Estate Agents and Real Estate Agencies. An ounce of communication with everyone concerned will be worth a pound of legalist cure.
Hi Salesh, I just wanted to send you an email on behalf of GRA to say how fantastic we have found your company to date. As you know, Ben and I joined GRA a couple of months ago and have just found you so amazingly helpful in getting our new property set up correctly and sorted out. We have what I would consider a rather complicated structure as a result and it’s a fantastic feeling to know that we are getting everything done in the best way possible. We have just had approval to put a minor dwelling on the property which will make a massive difference in terms of cash flow and obviously value, something we would never have even thought of without GRA and which we are very excited about. During the buying process we attended a seminar with Matthew and from the outset thought he was fab. We therein signed up for property school and found this nothing short of fantastic. The content was relevant, up to date and comprehensive, but more importantly it was taught in a way that we could actually understand and really get value out of. I wanted to mention also, that everybody GRA have recommended to us has been just so efficient and absolute masters at what they do. A wonderful network of people that we feel very lucky to now be able to call on. From Kris Pederson and Bryan Rist who put our mortgage together to the insurance guys they then referred us to, I’m super impressed. Within GRA, Ellery has probably turned things around for us faster than I’ve ever known before, something which we appreciated so very much when it came to crunch time. She’s always a pleasure to deal with and again, we’re stoked. We’ve just settled on the property today and are about to go and get the keys. I’m pretty pumped and hence this email is probably rather excitable. So, a massive thank you to you Salesh, the partners for such a fabulous 6 weeks at property school and everyone at GRA for their help. May this be the start of our property empire. Thanks again, - A & B - July 2015
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